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Privacy Policy

Introduction

PESPRO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pest control services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, and phone number
  • Mailing address and service location
  • Payment information
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our site
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send appointment reminders, scheduling updates, and service notifications by text message (SMS), where you have opted in
  • Send promotional communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns
  • Protect against fraudulent or illegal activity

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Professional advisors (attorneys, accountants)
  • Law enforcement when required by law
  • Business partners with your consent

SMS / Text Messaging Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging opt-in data and consent are used solely to deliver the messages you signed up for (appointment reminders, service notifications, billing alerts, and customer care). You can opt out at any time by replying STOP, or get assistance by replying HELP. See our SMS Terms and Conditions for full program details.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Opt-out of marketing communications
  • Object to processing of your information

Cookies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: info@pespro.com
  • Phone: (323) 472-5329
(323) 472-5329