Terms and Conditions

    Last updated: January 1, 2026

    Agreement to Terms

    By accessing or using PESPRO's website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

    Services

    PESPRO provides professional pest control services for residential and commercial properties. Our services include but are not limited to:

    • Pest inspection and assessment
    • Pest treatment and elimination
    • Preventive pest management programs
    • Follow-up and monitoring services

    Service Agreements

    Specific terms for pest control services will be outlined in a separate service agreement provided at the time of service. These Terms and Conditions apply in addition to any service agreement.

    Scheduling and Cancellation

    • Service appointments are scheduled based on availability
    • Cancellations must be made at least 24 hours in advance
    • Same-day cancellations (less than 24 hours notice): 100% service charge
    • No-shows (customer not available at scheduled time): 100% service charge
    • Repeated no-shows may result in service restrictions
    • We reserve the right to reschedule appointments due to weather or emergencies

    Payment Terms

    • Payment is due in full after completion of the first appointment
    • For subscription services, payment is due upon completion of each scheduled service
    • We accept cash, checks, and major credit cards
    • Late payments may incur additional fees
    • Prices are subject to change with notice

    No Warranty

    PESPRO does not provide warranties or guarantees for complete pest elimination. Our services focus on pest control and management programs. While we strive for effective results, we cannot guarantee 100% elimination of all pests. Our subscription programs provide ongoing control to maintain your property. All services are provided on an "as is" basis without warranties of any kind, either express or implied.

    Customer Responsibilities

    Customers agree to:

    • Provide accurate information about pest problems
    • Allow access to all affected areas
    • Follow preparation instructions before treatment
    • Comply with post-treatment guidelines
    • Report any concerns or issues promptly

    Limitation of Liability

    PESPRO's liability is limited to the cost of the services provided. We are not liable for indirect, incidental, or consequential damages. Our maximum liability shall not exceed the amount paid for the specific service in question.

    Intellectual Property

    All content on our website, including text, graphics, logos, and images, is the property of PESPRO and protected by copyright laws.

    Dispute Resolution

    Any disputes arising from these terms or our services will first be addressed through good-faith negotiation. If resolution cannot be reached, disputes may be submitted to binding arbitration.

    Changes to Terms

    We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

    Contact Information

    For questions about these Terms and Conditions, please contact us:

    • Email: info@pespro.com
    • Phone: (323) 472-5329